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Written by a patient at One Ashford Hospital
2nd October 2020


Extremely thorough and great bedside manner. Would highly recommend.

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Written by a patient at One Ashford Hospital
16th November 2019


Ms Newman was great, she listened and gave the impression that she genuinely cared. Thanks

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Written by a patient at William Harvey Hospital
4th November 2019


I was amazed how thorough this appointment was and how much time was spent going over whole body symptoms past illnesses and tests for balance vertigo and various other symptoms I was also amazed to get a hearing test done in Audiology on the same day The whole experience was fantastic (even getting my brain shaken) especially as we had been getting used to 5 minute appointments and one problem only at the Doctors this was really a superbly refreshing surprise and I haven't stopped talking about it since The only problem I found was remembering every thing that was said and coping with the adjustments to my medication maybe it would be possible to have a full written report and instructions for those of us that find this a problem

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Written by a patient at Kent and Canterbury Hospital
17th July 2019


Quite simply the best gave me a life after nearly 20 years pain and infections one of only a handful of doctors able to perform one of the most complex operation on the human ear Quite simply the best care anywhere

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Written by a patient at William Harvey Hospital
14th February 2019


I was seeing Miss Neumann for a couple of years so that she could assess my ear drum as i had a huge hole in it. Miss Neumann told me I was having a continuous ear infection due to not having a water proof ear drum and that the infection was eating away at my bone being my ear. Sound scary and did scare me. Miss Neumann then told me she would recommend I go through having a new ear drum built to which I nervously agreed. The next time we met I was told everything that would happen and how long it would last . I got a date and I was ready to go. After finishing the operation I returned for a check up a few weeks later then was told it was healing nicely and was told return today which is 14/02/2019 miss Neumann told me she didn't expect any improvements from the operation involving hearing again but she said she tried her best. After having my hearing test she was amazed and happy to see my hearing had improved significantly and it was literally 70% more successful than anticipated. Thank you miss Neumann you gave me back something I thought I had lost forever you deserve so much credit and our South East hospitals are so lucky to have you Felomena Delos Santos

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Profile

After completing my basic surgical training on the South Coast, I have dedicated some time to research in ENT. For a year I worked in the world renowned Sanger Institute in Cambridge, studying the genetics of age related hearing loss. I was then selected for Higher Specialist Training in Ear Nose and Throat Surgery in the East of England Rotation. This included training at prestigious university teaching hospitals such as Addenbrooke’s Hospital in Cambridge. Through competitive entry I have been awarded the Cambridge Otology Fellowship. This is where I completed my sub-speciality training in complex otology (ear surgery), ear implantation (cochlear implants and other hearing implants) and balance disorders. I hold a Master of Science degree in Evidence Based Medicine and Health Technology Assessment.

I was appointed as an ENT Consultant with the East Kent Hospitals NHS Trust in Feb 2014 and I am now running a busy ENT general practice for children and adults, as well as a specialist practice for ear disorders and balance.

Since my appointment as a Consultant I continued to develop my expertise by visiting international centres of ENT excellence and maintaining close links with experts in the field, for example Prof Daniele Marchioni, in Verona, Italy and Prof John Dornhoffer in Arkansas, USA. I hold an Honorary Consultant appointment with the Southend Hospital where I perform complex reconstructive ear surgery alongside and train another Otology Consultant colleague.
I am passionate about teaching the new generation of surgeons and have been invited to join the faculty of ENT Masterclass, an organisation delivering ENT training for senior trainees and junior consultants in the UK and internationally. Click here for more information: www.entmasterclass.com. I also teach in the Advanced Cambridge Otology course (practical complex ear surgery course) and the Temporal Bone Dissection courses in Cambridge, Guy’s and St Thomas’ Hospital in London.I am a founding member of the Anglo-Romanian Ear Surgery Course, held annually in Cluj, Romania, where I train ENT surgeons though hands on dissection and live surgery.

ENT UK, the professional body of Ear Nose and Throat Surgeons in the UK, has awarded me the International Otology Travelling Fellowship for 2018 as recognition to the high quality service provided to my patients and my dedication to improvement of my surgical skills. This enabled me to spend two weeks with Prof Erwin Offeciers and his world renowned team of ear surgeons in Antwerp, Belgium, learning a novel technique for reconstructive ear surgery.

I am committed to ensuring that my patients get the best treatment available, supported by the latest research in the field. I am an active researcher and for my work I won the Xomed-Treace prize and a pump priming grant with the Otorhinolaryngology Research Society. I have run a trial for transtympanic steroid injections (injections through the ear drum) for Meniere’s disease patients. I currently run studies for necrotising otitis externa and sudden sensorineural hearing loss.